| Application & Waiver: All dogs must have a complete, signed and approved Board & Train Agreement, and/or Training Questionnaire. Behavior: We do not discriminate against anti-social or aggressive dogs, but we ask owners to honestly certify whether or not their dogs have harmed or shown any aggressive or threatening behavior towards dogs or humans. Please remember that your dog will be spending time with other pets and the safety and health of the pack is our main concern. |
Dogs may be dropped off as early as 9:00 am, we ask that overnight dogs be dropped off no later than 4:00 pm, to ensure that each dog has had sufficient time to acclimate and relax in our environment. ALL clients must pick up and drop off by appointment. This rule is established for the safety of the dogs and clients due to our relaxed environment within the facility as dogs may be roaming at any time. Unexpected visitors can cause excitement to the dogs. When clients are arriving for drop offs or pick ups, the dogs may be segregated for everyone’s safety. Safety Issues: To maintain a safe play environment for the dogs, we may use a muzzle, or separate dogs from the pack if we feel it is necessary. |
| Please contact us by Phone: 808.489.7089 or by email lisa@BalancedDogPack.com |
To assure each dog receives personal quality care, we limit the number of overnight dogs each evening. This also offers our dogs a pack size that is more natural to them. Reservations are required for all overnight Boarding, Training and we encourage our clients to book as far in advance as possible. We recommend booking at least one week in advance during non-holidays, and one to two months in advance for holiday stays. Legal: Our Policies, Procedures, Services and Rates may change from time to time. While we will attempt to notify you of these changes, it is ultimately your responsibility to check back with us regularly so that you are aware of our most current Policies, Procedures, Services and Rates. |
| Other important information: |
| Risks: We ask owners to understand that supervised off-leash socialization and interaction between other dogs is encouraged but that dogs are unpredictable in behavior, and are aware of the risks involved in such play, and assume all risks. Basics: All dogs must be wearing a flat buckle collar with a name tag and must be on a leash upon entry. All dogs must be current on vaccinations, and must be on flea & tick preventive. Please apply topical flea & tick treatments 3-4 days before visiting us, as we have many exercises that involve swimming. |
| What to Bring: For all stays, please bring a leash, collars”) It is required that you bring your own dog food. This is to keep your pet on their regular diet as we don’t want to disrupt any digestion issues. Please package only an amount appropriate for the length of the stay and label it clearly with your dog’s first and last name. Please do not bring food or water dishes as we supply them. You may bring anything else you would like your dog to have during their stay, but we cannot account for damages. Please do not bring anything that you do not want to get dirty, or possibly lost. We have plenty of bedding, toys and treats to accommodate all of our guests. |
| Policies & Procedures |
| Medication: We are happy to give oral or topical medication to your dog, but require the following: the name and strength of the medication, and directions including dosage, number of times per day, how it is to be given, illness to be treated, areas to be treated, etc. |
A deposit of 50% of the estimated total will be due at the time of booking. This deposit is fully refundable if cancellation notice is given at least 7 days before reservations. |
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